About Us
At Help Unrivalled, we’re more than just a care service, we are a family-led introductory agency, driven by a deeply personal commitment to helping people find the right self-employed carers to support them at home.
Our story began with our founder, Rose, whose journey into care started when she looked after her beloved mother during a time of need. Through this experience, Rose discovered her passion for truly compassionate, person-centered support, and saw first-hand the difference that consistent, dedicated care can make in someone’s life.
Inspired by her mother’s strength and resilience, Rose set out to help others experience the same quality of care, by carefully matching families with trusted, self-employed carers who share the same values of kindness, respect and dignity.
At Help Unrivalled, we believe everyone deserves care that feels personal and empowering.
Here's how it works:
✅ We recruit and vet self-employed carers – checking references, DBS certificates, right to work and training.
✅ We introduce you to carers who best suit your preferences – you decide who to engage.
✅ You contract directly with your chosen carer, keeping control over the care provided.
✅ We provide ongoing support – helping with paperwork, answering questions, and arranging replacement carers if needed.
By working this way, you get the best of both worlds: the freedom and continuity of choosing your own carer, and the peace of mind that we’re here to help in the background
Discover the difference that genuine compassion and client-led matching can make. Contact Help Unrivalled today to learn how our introductory service can help you or your loved one enjoy life at home with confidence and peace of mind.
At Help Unrivalled, our mission is simple yet powerful:
To help every client live safely, independently and confidently at home, by introducing them to compassionate, self-employed carers who share our commitment to genuine, person-centred support.
We believe that everyone deserves care that isn’t just high quality, but also deeply personal. As an introductory agency we carefully match each client with trusted, vetted carers whose skills, values and personalities truly fit their needs and lifestyle.
Our mission rests on three pillars:
✅ Empowerment: Giving clients real choice and control over who supports them and how.
✅ Compassion: Ensuring every carer we introduce shares our belief in kindness, dignity and respect.
✅ Ongoing support: Being there for our clients beyond the first introduction, helping with paperwork, advice and arranging replacements when life changes.
Rooted in lived experience, our agency was founded on a simple truth: meaningful care is built on trust, choice and human connection. By staying true to this, we aim to make a positive difference in every client’s life, supporting them to live well, on their own terms.
At Help Unrivalled, we are honoured to walk alongside our clients on this journey, introducing the right carers, championing their independence, and standing by them every step of the way.
At Help Unrivalled, our work is guided by a set of core values that shape every introduction, every conversation, and every decision we make.
We believe everyone, no matter their background, age, or needs, deserves to feel truly cared for, respected and empowered to live life on their own terms.
Our Values:
- Compassion: Compassion drives our actions and interactions. We understand that the challenges faced by our clients can be overwhelming, and we approach each situation with a caring and understanding attitude. Our caregivers are not only skilled professionals but also kind-hearted individuals who genuinely care for the well-being of those they look after.
- Respect: Respecting the dignity, autonomy, and individuality of our clients is very important to us. Every person deserves to be treated with respect, regardless of their age, background, or health condition. Upholding respect in all interactions ensures that clients feel valued and empowered in their care journey.
- Client-Centered Care: Placing clients at the center of care planning and decision-making is a key value for at Help Unrivalled. Client-centered care means tailoring services to meet the unique preferences, needs, and goals of each individual. By involving clients in their care plans, the agency ensures that the care provided is personalized and meaningful.
- Integrity: Integrity is at the heart of our operations. We adhere to the highest ethical standards, ensuring transparency in all our interactions. Our clients and their families can trust that we act with honesty and sincerity, making decisions that prioritize their well-being and best interests.
- Excellence: Striving for excellence in every aspect of care is at the center of how we work. This includes maintaining high standards in recruitment, training, service delivery, and continuous improvement. Pursuing excellence ensures that clients receive the best possible care and outcomes, enhancing their overall well-being and satisfaction.
In summary, our care agency is built on a foundation of empathy, respect, integrity, and compassion. We operate as a family, treating our clients as we would our own family members treated. Through our shared values and commitment to excellence, we strive to make a meaningful difference in the lives of those entrusted to our care
Our Purpose Statement
“Old Age Is The Golden Period Of Life, Let Us Help You to Live A Quality Life”
Contact Us
We Would Love To Hear From You
We would love to talk with you to see how we can provide excellent care for you or your loved one. We need a little information from you please fill in the form below and leave us your contact details and we can arrange for chat at a time that suits you.